Contact IndustrialImaging
The fastest way to reach us is email. Write to [email protected] and a person on our team reads every message and replies, usually within one business day.
Write to [email protected]
Use this address for questions about the method advisor, a request for quote you sent, your provider profile, your subscription or your data.
[email protected]What to put in your email
- The email address of your IndustrialImaging account, so we can find it.
- Whether you are a buyer or a provider.
- The request or page your question is about, with a link if you have one.
- What you expected to happen and what happened instead, plus a screenshot if something looks wrong.
- For billing questions, the plan and the date of the charge.
Please do not send drawings, CAD files or part images by email. Upload them in the RFQ, where you control who can see them, as described on our inspection data security page.
Help inside your account
If you are signed in, open Help in your account menu. You can see the status of your requests, manage your provider profile and plan, and send a message to support with your account details already attached.
Answers you can find right away
Many questions are covered in the NDT inspection FAQ. To see how requests move from the advisor to providers, read how to get NDT quotes. Providers can compare plans on the pricing page and manage or cancel a subscription from the account at any time.